IP Office 4.0 Softconsole

Avaya Softconsole software is a newly designed software console, for call centre staff, that builds on the features of the Avaya 302 Attendant Console. The Softconsole helps improve call centre staff productivity and customer service with the following features: search of internal and external directories, placement of caller's email address into an email application and display of detailed caller information on up to six callers simultaneously.

The Softconsole is Windows NT/2000/XP based and supports standards-based integration of applications to deliver enhanced functionality.

Software:

To obtain IP Office 4.0 Softconsole, please call us at 877-845-2257 or email us for information about how to obtain this product.

Manuals:

IP Office 4.0 Softconsole Feature Guide

IP Office 4.0 Softconsole Attendant Guide

IP Office 4.0 Softconsole User Guide

IP Office 4.0 Phone Manager Lite and Pro and Softconsole Tutorial

Please contact support if you need any assistance.

Download Instructions:

1. Click on the link to initiate download. If that does not work, right-click on the link above. If you see "File Not Available" or have any other issues downloading a file, please contact support.

2. Select "Save Target (or Link) As"

3. You will be prompted to save your file on your hard drive. Choose a location and click the "Save" button.

Note: If you don't follow the instructions above, the file will not be saved to your hard drive.

You will need a program to open .zip files. Manuals and documents may be in .pdf, .doc, or .ppt format.